Check Your Email
Open the shipping confirmation email sent to the email address you used at checkout.
Track Order
MILOGOODS ORDER TRACKING
Track Your Order
Enter the tracking number from your shipping confirmation email to view the latest available carrier updates for your shipment.
Enter Your Tracking Number
Your tracking number is included in the shipping confirmation email sent after your order leaves our facility.
i
Tracking results open securely through 17TRACK. Carrier updates may take approximately 3–7 days to appear after a shipping label is created or the package enters transit.
Global Carrier Detection
Latest Available Scans
International Tracking
01
How to Track Your Shipment
Follow these three simple steps.
Copy the Tracking Number
Copy the carrier tracking number shown in your shipping confirmation email.
View Tracking Updates
Paste the number into the tracking box above and select “Track Package.”
02
Understanding Your Tracking Status
Common carrier updates and what they usually mean.
Label Created
Shipping information has been submitted to the carrier. The first physical scan may not appear immediately.
In Transit
Your shipment is moving between carrier facilities or logistics partners toward the destination.
Customs Processing
International shipments may be reviewed by customs before being transferred to a local delivery carrier.
Out for Delivery
The local carrier has scheduled the shipment for delivery to the address provided at checkout.
Delivered
The carrier reports that the shipment was delivered to the destination or another authorized delivery location.
Delivery Exception
A carrier delay, address issue, weather event, missed delivery, or other exception may require additional time or action.
TRACKING INFORMATION
Why Has My Tracking Not Updated?
Tracking updates are generated by the shipping carrier. It is normal for a shipment to remain at the same status temporarily while it is:
- Awaiting its first carrier scan;
- Moving between distribution facilities;
- Being transferred between logistics partners;
- Undergoing customs processing;
- Waiting for processing by the local delivery carrier;
- Experiencing weekends, holidays, weather, or peak-season delays.
Please allow approximately 3–7 days for the first tracking update
after receiving your shipping confirmation email.
Still no update?
If tracking remains unchanged for an extended period beyond the expected delivery timeframe, contact our support team.
Request Tracking Assistance →
03
Orders With Multiple Packages
Some orders may be divided into more than one shipment.
Depending on the purchasing tier, merchandise size, inventory allocation, and warehouse location, your order may arrive in multiple packages.
Each package may receive a separate tracking number and may arrive on a different date. Receiving one package does not necessarily mean the complete order has been delivered.
Please check your shipping confirmation emails for additional tracking numbers before contacting customer support.
04
Marked Delivered but Cannot Be Located
Complete these checks before submitting a delivery inquiry.
✓
Check around your entrance, property, garage, and safe locations.
✓
Ask household members, neighbors, or anyone who may have accepted it.
✓
Contact your building reception, front desk, or mailroom.
✓
Confirm that the delivery address on your order is correct.
✓
Contact the local delivery carrier using the tracking number.
✓
Allow up to 24 hours in case the package was scanned prematurely.
If the shipment still cannot be located, email us with your order number, tracking number, complete delivery address, and any information provided by the carrier.
Tracking Number vs. Order Number
The tracking box requires a carrier tracking number, not your MiloGoods order number. An order number may look like #MG1234, while a tracking number is issued by the shipping carrier.
If you only have an order number, contact customer support so we can help locate the available shipment information.
CUSTOMER SUPPORT
Email Customer Support
Need Help With Your Shipment?
Include your full name, MiloGoods order number, checkout email, and tracking number. Most emails are answered within 24–48 hours.